Vesalia Computer  online
Your Amiga shop since 1987
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Returns and Refunds

We want you to be happy with your purchase. If you are, however, not happy with an item, you have 14 calendar days to return it from the date you received it. Please ensure that the item you are returning is repackaged with all the cords, adapters, software and documentation that were included when you received it.

Some items, however, are ineligible for return, including:
  • Goods which are not prefabricated and have been manufactured on the basis of a personal choice or according to customer specifications, or of goods which have clearly been tailored to the customer's personal requirements.
  • Sealed goods which are not suitable to be returned for reasons relating to health protection or hygiene if their seal has been removed after delivery.
  • Audio or video recordings or computer software in sealed packaging if the seal has been removed after delivery.
  • Newspapers, journals or magazines, excluding subscription contracts.

To return an item, please ship it to:

Vesalia Computer
Guido Does
Magdalenenweg 4
46483 Wesel
Germany

(Please include a copy of the invoice with the shipment.)

Once we receive your item, a refund for the item is initiated. (*) The way your refund is processed depends on your original payment method; we will use the same payment method you used for the original transaction.

(*) If you are a citizen of the European Union, please read our information on your Statutory Right of Withdrawal.



Bookmark: http://www.vesalia.de/e_returns.htm
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